Talbots in Charlottesville, VA Open now

Reviews about Talbots

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  February 09, 2019, by Susan Talarico
  This store has been in a steady spiral for years. I hope it has hit bottom. When I was in the store two days ago, the two sales associates were complaining to each other about the fact that customers did not properly fold the clothes after they looked through a pile on the display tables. One of them, dressed in yellow jeans and a T-shirt with a very bold picture on it, told me I committed libel and that she had an attorney boyfriend when I called her Miss Giggly because she laughed when I said that my day was not as good as I would like because the sales associates complained about how I looked through the sales display. The caliber of sales associate in the store has become abysmal. These people never should have been promoted from their job at the gas station. The clothes are of a much lesser quality than at other Talbots stores and online. The combination of the poor quality clothes and the poor quality staff have driven me to go to online purchases only. This is very inconvenient, because, in effect, I have to pay shipping charges just to try on the clothes that I might be interested in buying, then drive to the store to return them. What a bizarre way to run a business. I am done with the Barracks Road Talbots and am getting close to being done with Talbots altogether.