Shell in Charlottesville, VA Open now

Reviews about Shell

• ★ ★ ☆ ☆ ☆

  February 14, 2020, by Sky Marie
  This station is convenient, but usually has terrible service from the cashiers. Tonight I had a particularly rude interaction, which, unfortunately, is not not all that uncommon. Merely went inside to purchase a pack of smokes (parked in an actual parking spot so as to not block a pump unnecessarily ) and the cashier was immediately offputting. She complained about the quarters I pulled out of my pocket, claiming she couldn't take them (I am sure she just meant that she didn't want to count change). I asked if she couldn't take a dollar in quarters, and she repeated curtly that she couldn't take "a lot of quarters" (I assume she presumed for some reason I was going to pay in all change, which is somewhat annoying (I know as I've been a cashier in multiple jobs) for a worker, but cashiers are literally paid to count money, and I didn't even have nearly enough change to do this regardless, I was simply going to use a dollar of quarters (the most convenient change to count anyway, because, again, I was trying to be as considerate as possible, considering the circumstances, as I understand the position she was in). I asked for matches at the end of the transaction, and without looking at me or verbally acknowledging me she shook her head and scoffed. One of the least enjoyable interactions I've had with someone paid to be polite and helpful and count my legal tender.