Plow & Hearth in Charlottesville, VA Closed now

Reviews about Plow & Hearth

• ★ ☆ ☆ ☆ ☆

  February 13, 2020, by Tom Pinckney
  Ordered an outdoor dining table. When it arrived, the delivery company said they wouldn't take it off the truck. Getting it off was my responsibility. Since I had no way to lower the 300lb pallet to the ground, the driver left and I had no table. When I called customer service they told me I should find some friends to help me. I then said that I wanted to cancel the order and they told me that I couldn't and needed to work through UPS Freight to have the order shipped back. Then they would charge a restocking fee. Next time I'm ordering from Crate & Barrel, Pier 1, Restoration Hardware or Pottery Barn.