Journeys in Charlottesville, VA Closed now

Reviews about Journeys

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  December 13, 2019, by Nicolette Moore
  The girls working here were too busy standing at the register talking to some guy to help me. So I walked out without buying the boots I wanted and will go find it somewhere that can offer me some kind of customer service.
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  August 24, 2019, by Isabelle Dunn
  I walked in with a pair of shoes to do a return. there were two employees standing behind the counter neither of them greeted me. the manager walked up to me and took the box out of my hand (still without greeting me) and all he said was "return or exchange" i explained to him what i needed done and from the jump he was rude and non understanding. he flat out told me "i'm not going to do this return for you" after i had already spoken with two other managers who said they would. he continued to be extremely rude and made comments to the other worker that was there. when i finally gave up and left the part time employee made a rude comment as i was leaving and rolled her eyes when i asked if there was an issue. this makes me want to never go to ANY journeys ever again. nonetheless this one